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KMID : 0379220220420010097
Journal of Korea Gerontological Society
2022 Volume.42 No. 1 p.97 ~ p.117
The Study on Developing Guideline on Person Centered Dementia Communication: Delphi Survey
Kim Dong-Seon

Choi Hyun-Joo
Pak Dong-Ja
Kim Hee-Sun
Abstract
Communication breakdown is considered one of the biggest causes of dementia carers¡¯ burnout. This study aims to write the communication guideline for dementia carers on the basis of Person Centered Care. The guideline development begins with literature review on existing guidelines and related materials. Delphi study was then conducted on experts of dementia care to expand and improve the draft guideline. With repeated questionings on experts of Delphi survey and focus group interviews to add, merge on and edit the existing items, 7 principles and 29 items were finally confirmed. The seven principles consist of respect for people with dementia, communication preparation, making communication a pleasant experience, appropriate communication skills, responding to BPSD, using non-verbal methods, and linking communication with overall care. The guideline drawn from this study are not markedly different from the existing guidelines in that all the guidelines are based on person-centered principles. The difference is found in that this guideline considers BPSD as the non-verbal communication, suggests intervention through communication on BPSD, and relates communication into the care plan and care management.
Authors suggest this guideline be practiced in dementia care, while being continuously revised and supplemented in terms of effectiveness and practicability.
KEYWORD
Communication with people with dementia, Person centered care, Dementia care, Behavioral psychological disorder symptoms
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